
Efficient
Easily create training for your team with simple “drag and drop” authoring tools.
Reduced burden on supervisors.
Singlestep delivers an intelligent training platform that uses context to deliver timely, incremental content to your workforce so employees can provide more consistent, on-brand services while spending less time learning directly from supervisors.
People learn better and can carry out their jobs more consistently when they are given bite-sized instruction for tasks as they complete them. Our use of context makes training more cost-efficient and effective, reduces the training burden for supervisors, and ultimately leads to a more consistent and on-brand experience for guests.
Easily create training for your team with simple “drag and drop” authoring tools.
Reduced burden on supervisors.
Employs Microtraining, which works the way our brains do – so workers learn better.
Can be delivered in any language with authored content
Utilizes and extracts more value from existing infrastructure, including: In-room technology
The needs of your guests are ever changing, so Singlestep can automatically educate your staff on new techniques or guest requests in real time
Singlestep establishes CONTEXT via the information provided by existing infrastructure. With integration from OUR PARTNERS, we are able to anticipate the task an employee is about to initiate and promote instructive information to complete that task. This is what makes Singlestep so powerful, and it’s what sets us apart.
Interaction metrics help you gain insights into how your content is utilized. Keep track of how your team is sharing, and collaborating with Singlestep’s analytics.
Our web applications are responsive and work on iOS, Android, Chrome, Safari, Firefox, and Opera. Accessing Singlestep with your phone or tablet is easy. Our native iOS and Android mobile apps add extra levels of interaction, security, and offline capability.